12bajee Privacy Policy — Our Commitment to Protecting Your Data

Last Updated: January 2026 Estimated read time: 7–9 minutes Bengali Version

Your privacy matters to us at 12bajee. This policy clearly explains what data we collect, why we collect it, and how we keep it safe.

1. Introduction & Scope

12bajee (https://12bajee.app) is a trusted online betting and gaming platform in Bangladesh. We hold our users' privacy in the highest regard and are firmly committed to protecting their personal information.

This Privacy Policy ("Policy") applies to the 12bajee website, mobile app, and all other services. It takes effect automatically when you create an account or use our platform.

  • This policy is designed in accordance with applicable data protection laws in Bangladesh and international standards.
  • All 12bajee staff and partners are required to comply with this policy.
  • This policy does not apply to any third-party websites or services.
  • By continuing to use the platform, you are agreeing to this Privacy Policy.

We never sell your personal data or share it with third parties without your consent. That is a core principle we stand by.

2. What Information We Collect

12bajee collects certain information to deliver our services and improve the platform. Below is a detailed breakdown of the types of data we collect.

Data Type Example How We Collect Data
Identity Information Full name, date of birth, national ID number Registration Form & KYC Verification
Contact Information Mobile number, email address At Account Registration
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Timeframes
Device Information IP address, browser type, operating system Logged automatically
Usage Data Game history, betting records, login timestamps During platform use
Location Data Country, city (approximate) IP Geolocation

We never store your full bank account details, passwords, or PINs. Payment information is always encrypted.

3. Why We Use Your Information

12bajee uses collected data only for specific, legitimate purposes. Your information is never used beyond what it was collected for.

  • Account Management: To handle registration, login, and account security.
  • Identity Verification (KYC): To prevent underage access and protect against fraud.
  • Financial Transactions: To process deposits and withdrawals.
  • Customer Support: To communicate with the support team and resolve issues.
  • Promotional Offers: To send you bonuses and offers tailored to your preferences (where you have given consent).
  • Legal Obligations: To meet the requirements of government or regulatory authorities.
  • Platform Improvement: To analyze user experience and improve our services.
  • Responsible Betting: To detect unusual betting patterns and protect users.

4. Data Sharing & Disclosure

12bajee never sells your personal data. However, limited information may be shared with trusted parties under specific circumstances.

  • Payment Processor: bKash, Nagad, Rocket — only the minimum necessary information to complete transactions.
  • Security Services: Specialist agencies for fraud detection and prevention.
  • Legal Authorities: Information required by court order or government directive.
  • Analytics Providers: Anonymous and aggregated usage data only — no personal identifiers included.

Before sharing any information with third parties, we require them to sign strict confidentiality agreements. They may only use the data for the specific purpose it was shared for.

5. Cookies & Tracking Technologies

12bajee uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Until end of session
Functional Cookies Language preferences, user settings 1 Year
Analytics Cookies Page views, usage pattern analysis 2 Years
Security Cookies Fraud Detection & CSRF Protection Until end of session

You can manage or disable cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

6. Data Retention Period

12bajee retains your data for a defined period. Once that period expires, data is securely deleted or converted into an anonymized format.

  • Account Information: For the duration of the active account, plus 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by legal obligations.
  • Support Contact: 3 years from the date of last contact.
  • KYC Documents: 5 years after account closure.
  • Log Files: Up to 12 months.
  • Marketing Consent: Until consent is withdrawn.

You may request deletion of your data before the scheduled retention period ends. However, certain data may need to be retained due to legal obligations.

7. Security Measures

12bajee uses industry-leading security technology to protect your privacy. Our security team monitors systems around the clock.

  • SSL/TLS Encryption: All data transmitted between you and our servers is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Secure Servers: Both physical and digital security are maintained at our data centers.
  • Regular Audits: Regular system audits conducted by independent security experts.
  • Data Backup: Regular encrypted backups are taken.

Remember — you are also responsible for keeping your password and login details secure. Never share your account credentials with anyone, and avoid logging in over public Wi-Fi.

8. Your Rights

Under 12bajee's Privacy Policy, you hold several important rights over your own data. We fully respect and uphold each of these rights.

Right to Access Your Data

You have the right to know what information we hold about you. Upon request, full details will be provided within 30 days.

Right to Rectification

You have the right to correct any inaccurate or incomplete information. Changes can be made through your account settings or by contacting support.

Right to Erasure

You may request deletion of your data under certain circumstances. Exceptions apply where legal obligations require retention.

Right to Object to Processing

You can object to your data being used for marketing or profiling, and withdraw your consent at any time.

Right to Data Portability

You have the right to receive your data in a readable format. Upon request, it will be provided as a CSV or JSON file.

Right to Restrict Processing

You may request that data processing be restricted in certain cases. Data will be retained while an investigation is ongoing.

To exercise any of these rights, support@12bajee.appEmail us at or Help Center Contact us.

9. Protection of Children & Minors

12bajee services are intended for users aged 18 and above only. We do not knowingly collect personal data from minors.

  • Age verification is mandatory at registration.
  • If any user is suspected to be under 18, their account will be suspended immediately.
  • If we find that data has been collected from a minor, it will be deleted immediately.
  • If you suspect someone you know is using an account while concealing their age, please let us know.

We are committed to maintaining a responsible betting environment. Protecting minors is our highest priority.

10. Third-Party Services

12bajee works with trusted third-party partners to operate its services. Strict confidentiality agreements are in place with each of them.

  • Payment Gateway: bKash, Nagad, and Rocket process transactions under their own privacy policies.
  • Cloud Services: Industry-standard cloud providers for secure data storage and processing.
  • Analytics Tools: For platform performance analysis — aggregated data only.
  • Customer Support Tools: Specialist providers for live chat and ticket management.

When visiting third-party websites or apps, their own privacy policy will apply — not 12bajee's.

11. Policy Changes

12bajee reserves the right to update this Privacy Policy when necessary. We will notify you before any significant changes take effect.

  • You will be informed of any major changes via email or platform notification.
  • The date of any changes will be noted at the top of the page under "Last Updated".
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.

12. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch. We aim to respond within 7 business days.

Email

support@12bajee.app

Any Privacy-Related Requests

Live Support

Help Center

24/7 Bangla Support Available

If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.

Why Your Data Is Safe with 12bajee

End-to-End Encryption

All your data is protected with 256-bit SSL encryption, ensuring bank-level security and complete privacy.

Your Data is Never Sold

12bajee never sells your personal information to third parties. That is our unwavering policy.

Full Control is Yours

View, correct, or request deletion of your data at any time. The choice is always yours.

Scheduled Data Deletion

Once the retention period expires, your data is automatically and securely deleted. No excess data is kept.

Independent Security Audit

Independent third-party experts regularly audit our systems. Any vulnerabilities found are addressed immediately.

Transparent Communication

We are always open about privacy matters. Ask us anything — you'll get a straight answer.

Your Data is Safe — Join Now

Your privacy is always protected at 12bajee. Sign up today and enjoy the best betting experience in Bangladesh.

SSL Secured
Your Data is Never Sold
24/7 Bangla Support
bKash & Nagad Support
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